ISP billing system for Kenya, built around M-Pesa.

NetOS bills your hotspot, PPPoE and fibre customers, collects by M-Pesa STK push, paybill or till, and switches service on through RADIUS the moment the money lands. It was built in Nairobi and runs Kenyan ISPs today.

Free up to 100 customers. No credit card.

Wireless ISP antennas on a mast above a city at sunset
Wireless links at dusk. Photo: Matthieu Herrb, CC BY-SA 4.0. Credits

Collect money the way your customers pay

  • M-Pesa STK push

    The customer gets the PIN prompt on their own phone. When they pay, their account renews and they are back online, usually within a minute.

  • Paybill and till

    Payments to your paybill are matched to the account number and renew the right customer, even when nobody is watching the dashboard.

  • KopoKopo, Pesapal and cash

    Use another provider if you have one. Cash your staff record lands in the same ledger and reconnects the customer the same way.

  • The money goes straight to you

    Customers pay your own paybill or till. NetOS never holds your money and takes no cut of it.

Every kind of connection in one system

  • Hotspot

    A branded captive portal where customers pick a plan and pay themselves, plus printed vouchers for cash sales.

  • PPPoE

    A username and password per customer, speed set by their plan, cut off when the plan runs out and back on when they pay.

  • Fibre

    Add your OLT and set up ONUs from the same dashboard, next to the customer’s plan and payments.

Works with the network you already have

  • MikroTik on RouterOS 6 or 7

    NetOS writes the router setup script. The router connects out over a secure tunnel, so you need no public IP address.

  • Other routers

    Any router that speaks RADIUS can authenticate your customers through NetOS.

  • Your team

    Give staff and installers their own logins, with access to the parts of the system their job needs.

Questions

How much does NetOS cost?

Free for up to 100 active customers. After that it is priced by the size of your network: $25 a month up to 500 customers, $49 up to 1,000 and $99 up to 1,500. Larger networks start from $200 a month.

Does NetOS take a percentage of my M-Pesa payments?

No. Customers pay your own paybill or till, and you pay only the plan price.

Can I move from the billing system I use now?

Yes. We import your customers and plans and plan the switch-over with you, one router at a time if you prefer.

Do I need a public IP address or a server?

No. Your router connects out to NetOS over a secure tunnel, and NetOS runs in the cloud unless you want it on your own server.

Bill your first customers this week.

Free up to 100 customers. Add your router the moment you sign up.